1. Introduction

This Privacy Policy describes how Castle Event Catering, Anthology, and 13 Bones BBQ (collectively referred to as "we," "our," or "us") collect, use, and handle your personal information when you submit information through our website's contact form. As affiliated companies in the hospitality industry, we are committed to providing exceptional service while protecting your privacy and personal data.

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2. Information We Collect

We collect the following personal information when you use our contact form:

• Full name

• Email address

• Phone number

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This information is collected only when you voluntarily submit it through our contact form, typically when:

• Inquiring about hospitality services

• Requesting event or catering information

• Making dining reservations

• Planning special occasions

• Seeking information about group dining​

 

3. How We Use Your Information

Our hospitality group uses the personal information submitted through our contact form to:

• Respond to service inquiries

• Process reservation requests

• Provide event planning assistance

• Share catering menus and pricing

• Coordinate special occasions

• Handle dietary requirements and preferences

• Maintain a record of your preferences for better service

• Improve our guest experience

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We do not use your contact form submissions for:

• Marketing or promotional communications

• Sale to third parties

• Advertising purposes

• Unsolicited follow-up communications

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4. Data Sharing Within Our Hospitality Group

When you submit information through our contact form, it may be shared among Castle Event Catering, Anthology, and 13 Bones BBQ to:

• Provide seamless hospitality service across our venues

• Coordinate multiple services for your events

• Ensure consistent quality of service

• Honor your preferences across our properties

• Facilitate cross-venue reservations and events

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5. Data Storage and Security

All information submitted through our contact form is:

• Transmitted securely using encryption

• Stored in a secure database with restricted access

• Accessible only to authorized hospitality staff who need it to serve you

• Protected according to industry standards

• Handled with the same care we bring to all aspects of our hospitality service

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6. Data Sharing with Third Parties

Your information is strictly confidential within our hospitality group. We do not sell, trade, or rent your personal information to parties outside our three affiliated companies. We may share your information only in the following circumstances:

• When required by law

• To protect our rights and property

• In the event of a business transfer or acquisition

• With your explicit consent

• With trusted service providers who assist in our operations (such as reservation systems)

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7. Your Rights

As our guest, you have the right to:

• Request information about what data we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your information

• Withdraw your consent for us to store your information

• Request a copy of your submitted data

• Update your preferences at any time

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8. Cookies and Contact Form

Our contact form may use session cookies to improve the submission process. These cookies are temporary and are deleted when you close your browser. No permanent tracking cookies are used in relation to the contact form.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

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10. Legal Compliance

We comply with all applicable federal and state privacy regulations and maintain consistent data protection standards across all areas where we provide our hospitality services.